Refund policy

Returns

Product once sold is not returnable

For exchanges you need to ship back the product to us within 3 days of receiving the product. No exchange request will be entertained after that.

Upon receiving the product back, we will dispatch the exchange after inspection.

If the product is dirty or not in the same condition as received won’t be exchanged.

Estimated Shipping timing is -3-4 days, custom orders may take longer.

No refunds/cancellation of order once placed is allowed.

Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

Exchanges

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed, and you are required to deposit inr 120 to receive new exchange pair.

If you’ve done all of this and you still have not received your exchange yet, please contact us at chokhaastore@gmail.com

Sale items

Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

We only replace items if they are defective or damaged or have an size issue. If you need to exchange it for the same item, send us an email at chokhaastore@gmail.com and send your item to: House no.89 Gyan Vihar main gate behind ram mandir ajmer- 305001

Shipping

To exchange your product, you should mail your product to: House no.89 Gyan Vihar main gate behind ram mandir ajmer- 305001

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We don’t guarantee that we will receive your exchange item. Hence you need to have a track of it.